UNIT 1: INTRODUCTION
What is Knowledge Management? - History of Knowledge Management - Major Approaches to KM Cycle - An Integrated KM Cycle - Strategic implications of the KM Cycle - Major Theoretical KM Models
UNIT 2:KNOWLEDGE APPLICATION :
Tacit Knowledge Capture - Explicit Knowledge codification – Knowledge Sharing Communities – Obstacles to Knowledge sharing – Organizational Learning and Social Capital – Knowledge Application at Individual Level – Knowledge Application at Group and Organizational Level
UNIT 3: THE FIRST PHASE:
Infrastructure Evaluation And Leverage, The Leveraged Infrastructure, Aligning Knowledge Management and Business Strategy
UNIT 4: THE SECOND PHASE:
KM System Analysis, Design and Development, The Knowledge Management Platform , Knowledge Audit and Analysis , Designing the KM Team, Creating the KM System Blueprint, Developing the KM System
UNIT 5: THE THIRD PHASE:
KMS Development - Prototyping and Development, Leadership and Reward Structures. The Final Phase and Beyond: Measuring Real-Option Analysis for Performance, Real-Options Analysis for Knowledge Valuation
Text Book(s)
1. "Knowledge Management in Theory and Practice " - by Kimiz Dalkir - Elsevier India Private Limited - 2008

2. "The Knowledge Management Toolkit" - by Amrit Tiwana - Pearson Education, Second Edition- 1999